Overview: The following instructions show how to submit a re-enroll request. This process applies only to students incorrectly dropped for non-attendance. By completing and submitting this form, the faculty member is indicating the student(s) are attending and should be reinstated into the noted CRN. Instructions: 1. Log into my Tri-C space. 2. From the Attendance Tracking card, select the Re-Enroll Request link. 3. Select the term in which you would like to make the request. 4. Click/Select the CRN. Note: Upon clicking or selecting the CRN, students will populate the box.  5. Select the student you would like to re-enroll in the course. You may enroll/submit more than 1 student per request.    6. Click Submit to finalize the request. 7. Once you click Submit, a popup message will appear indicating successful submission. Click OK.    Following submission, the Enrollment Center will receive an email requesting reinstatement for students selected in the request. The student's attendance will also be updated.     Note: Attendance will be updated based on the first day in which the course met. We strongly recommend updating the attendance accordingly based on the rest of your class. This will also update the student percentage of attendance from 0%. Document Information Date Author Changes 06/01/2022 Cindy Shick - Original document created. 07/12/2024 Mayara Sant'Anna de Souza - Document converted to FS solution. 8/28/2024 Timothy Davis - Document reviewed & review date applied

Overview: This document provides instructions on how to clear browser cache using Chrome. Instructions: 1. Open Chrome browser. 2. Click the Ellipses icon (upper right). 3. Click Delete Browsing Data 4. From the Advanced tab on the Clear Browsing Data screen: 4.1 Change Time Range to "All time" 4.2 Check Browsing History, Download History, Cookies and Other Site Data, Cached Images and Files, Site Settings, and Hosted App Data. 5. Click Clear Data. 6. Once complete, exit out of the browser. Re-open and navigate to the application of choice, such as my Tri-C space. Document Information Date Author Changes 01/13/2021 Cindy Shick - Original document created. 07/12/2024 Mayara Sant'Anna de Souza - Document converted to FS solution. 08/22/2024 Cindy Shick - Document reviewed & review date applied 02/07/2025 Cindy Shick - Document reviewed & Revised

Overview: This document provides instructions on how to clear browser cache using Microsoft Edge. Instructions: 1. Open your Edge browser. 2. Click the Ellipses icon. 3. Select Settings. 4. Once in Settings, select Privacy, search, and services. 5. From the Delete browsing data section, click on Choose what to clear. 5.1 Change time range to "All time". 5.2 Make sure Browsing History, Download History, Cookies and Other Site Data, Cached Images and Files, Site Permissions, and All Data From the previous version of Microsoft Edge boxes are checked. 6. Click Clear Now. 7. Close out the browser and reopen it. Document Information Date Author Changes 01/13/2021 Cindy Shick - Original document created. 07/12/2024 Mayara Sant`Anna de Souza - Document converted to FS solution. 08/22/2024 Cindy Shick - Document reviewed & review date applied 01/24/2025 Bridget Piotrowski - Document updated for change to Settings.

Overview: This document provides instructions on how to associate UC4 output files to a specific program application on your machine. For example: If you would like all files to open in Excel, you can change your file associations to reflect .csv file format.  Instructions: 1. Log into UC4. 2. From the Options menu, select File Associations. 3. In the Pattern Field, enter the file association you would like to map.  In this example, we will map CSV to Excel. 4. Click Select to choose the application. You will need to locate the application in your Program Files.  4.1 Select Always from the Use dropdown menu, which indicates Excel will be used as the primary application when opening all .csv files. 5. Click Add. This will add the mapped location to the file association window. 6. Click OK to apply changes. Document Information Date Author Changes 07/10/2024 Cindy Shick - Original document created. 07/12/2024 Mayara Sant'Anna de Souza - Document converted to FS solution. 08/2/2024 Cindy Shick - Document reviewed & review date applied

Overview: This document provides instructions on how to print a receipt from Banner.  Instructions: 1. Go to GJAPCTL. 2. Type TGRRCPT in the Process field. 2.1 Click Go.  3. Input PRT # you want to print to under Printer Control.  3.1 Input the following Parameter Values: 01: Leave blank 02: N 03: Current Date 04: 1SM 05: N 06: Y 07: Input PRT# PRT000000 08: Y 09: 10 3.2 Check the Save Parameter Set as box.  3.3 Click Save. 4. Go to TOADEST. 4.1 Enter the Printer Number in all three fields, then click the top left X. Document Information Date Author Changes 08/22/2018 Jacqueline Kijanski - Original document created. 07/17/2024 Mayara Sant'Anna de Souza - Document converted to FS solution. 07/25/2024 Cindy Shick - Document reviewed & updated Jasmine as Author. 

Overview: My Banner is specific to each user and is a controlled list of Banner pages most frequently used. Users can modify the list according to what they want to easily access while working in Banner. Instructions: Accessing GUAPMNU (my Banner Maintenance Page) 1. Log into Banner. 2. Go to GUAPMNU (My Banner Maintenance). 3. The S# will automatically populate in the Personal Menu field. 4. Click Go. Option 1: Using the Object Type Menu 1. Locate the Object Type on the left side of the window. 2. You can scroll through the Object Types using the arrow keys at the bottom. 3. Double-click on the object type you would like to add to your list and then select Insert selection. This will add the object to your list on the right side of the page. If you do not double-click on the object type, you will receive an error message when you select Insert Selection. 4. Once all objects have been added, select Save (F10) in the bottom right corner of the page. 5. Your will need to log out of Banner and log back in to see the updated My Banner Menu. Option 2: Using the Insert Option within the Object Selection Window 1. If you know the page/form name, select Insert above the right side of the window. 2. Type the page/form name you would like to add. 2.1 Click TAB. The description will auto-populate. 3. Once all objects have been added, click Save (F10). 4. You will need to log out and log into Banner to see the updated My Banner Menu. Remove an Object from My Banner Menu 1. Select the object to remove from the right window. 2. Click Delete to remove. 3. Once all objects have been removed, click Save (F10) in the bottom right corner of the page. 4. You will need to log out and log into Banner to see the updated My Banner Menu. Document Information Date Author Changes 02/15/2022 Cindy Shick - Original document created. 07/17/2024 Mayara Sant'Anna de Souza - Document converted to FS solution. 02/25/2025 Cindy Shick - Document reviewed.

Overview:  This document provides steps to add/modify email recipients receiving output files from a job. Instructions: 1. Log into UC4. 2. Locate the Job. The Job Name can be found in the header of the "Undeliverable" email. 3. Click the Job icon to search for the Job. 4. In the Search field, enter the name of the job.  5. Highlight the Job. 5.1 Click Edit. 6. From the Execution Options tab, select the Email icon. 7. From the Notifications Selector window, highlight the email. 7.1 Click Edit. 8. Select the email you would like to modify.  8.1 Click Edit. 9. In the Email Recipients field, enter the email address and/or additional email addresses. If adding multiple email addresses, make sure to separate them using semi-colon. 9.1 Click OK when complete. 10. From the Notifications window, click Apply and OK to complete. 11. Click OK from the Notifications Selector window.  12. Click Apply and OK from the Jobs window to complete the process. Document Information Date Author Changes 09/18/2020 Cindy Shick - Original document created. 07/22/2024 Mayara Sant'Anna de Souza - Document converted to FS solution. 08/22/2024 Cindy Shick - Document reviewed & review date applied

Overview: The following step can be used to add a student club in Banner. Instructions: To modify section details, attendance records must be removed by running the following script. 1. Log into Banner. 2. Go to STVACTC. 3. Click Insert. 4. Create the Code, Description, Type, and Category. 5. Click Save. 6. The Activity Date will populate when the page is saved. Document Information Date Author Changes 07/18/2024 Timothy Davis - Original document created. 07/22/2024 Mayara Sant'Anna de Souza - Document converted to FS solution. 8/28/2024 Timothy Davis - Document reviewed & review date applied

Overview:    This document shows how to add high schools in Banner.  Instructions: 1. Log into Banner. 2. Search for STVSBGI. 3. Click the Insert button. 4. Click GO. 5. Create a Source or Background Institution number (Source or Institution Banner is the number we assign in Banner - Find the last high school number assigned and use the following number. 001155 is the most recent addition to the page, so we will use 001156) 6. As a Description, insert the high school's name. 7. Insert "High School" in the Type field. 8. FICE (IRN) - https://education.ohio.gov/Topics/Community-Schools/Community-Schools-Documents#T  9. Voice Response Message Number (ACT High School Code Search) - https://www.act.org/content/act/en/products-and-services/the-act/registration/high-school-codes-lookup.html 10. Click Save. 11. Go to SOASBGI. 12. Enter Source #. 13. Click GO. 14. Enter Institution Address. 15. Enter Institution Contact Information. 16. Click Save. Document Information Date Author Changes 07/18/2024 Timothy Davis - Original document created. 07/22/2024 Mayara Sant'Anna de Souza - Document converted to FS solution. 8/28/2024 Timothy Davis - Document reviewed & review date applied

Overview: This document provides additional information to frequently asked questions regarding wait list. If I add myself to a waitlist, does this mean I am registered? No. Adding a waitlist course to your records DOES NOT mean the course is registered on your schedule. Am I guaranteed a seat if I add myself to the waitlist? No. Adding yourself to the waitlist only gives you an opportunity to be notified automatically if a seat becomes available in the class. Do registration restrictions stop me from adding myself to the waitlist for a course? Yes. Like the normal registration process, you cannot add yourself to the waitlist if you do not meet the registration requirements such as Registration Hold, Pre-requisite, Co-Requisite, Major Restriction, Class restriction, etc. You will receive an error message of any restrictions when you try to enroll. Can I see my waitlist position in line? Yes. The My Schedule link in the Registration page in my Tri-C space will display he student's waitlisted courses and their position in line for the class. Does the weekend waive the 18-hour deadline? No. Once you receive the email, even on weekends and holidays, you will have exactly 18 hours to register from the moment the email has been sent. The deadline is stated on the email notification. If the notification is received less than 18 hours before the start of the session, registration must be completed by midnight before the start date. Which of my emails is the waitlist notification sent to? The waitlist notification is sent to your Tri-C email address. If I miss the 18-hour deadline, can I still register in the course? No. You will only have 18 hours to register in the course. After the deadline, you will need to add yourself back into the waitlist; you will be added to the end of the waitlist line. Note: If the notification is received less than 18 hours before the start of the session, registration must be completed by midnight before the start date. Can I get on more than one waitlist? Yes. Multiple waitlisted courses can be added to your records. Can I add a waitlisted course that's scheduled for the same time as a course I am already registered for? No. What should I do if I haven't received a notification and decide not to keep the waitlist on my records? Use the Withdraw from a Course link in the Registration page in my Tri-C space to drop the waitlist request. Are all courses set up with the waitlist option? No. Do I pay tuition for a waitlisted option? Fees will be assessed AFTER you officially register into the class. Once fees are assessed, it is your responsibility to pay or make arrangements to pay by the tuition due date. How do link and co-requisites work? As with the normal registration process, you will need to add both the Lecture and Discussion/Lab as a Waitlist. Who do I contact for questions regarding wait listing? Email the Customer Care Tech Support Services (customercaretechsupport@tri-c.edu). Document Information Date Author Changes 07/26/2024 Mayara Sant'Anna de Souza - Document converted to FS solution. 02/20/2025 Cindy Shick - Document reviewed.